Pursuant to Article 6 of Act No. 2004-575 of June 21, 2004 on “confidence in the digital economy” (confiance dans l’économie numérique), users of the website are hereby informed of the various parties involved in the creation and monitoring of said website:

Website Publisher: SENSING LABS

SIRET registration no.:  80301012300013

Editorial Manager: Pascal LANDREAT
Address: Distrame SAS – Parc du Grand Troyes – Quartier Europe Centrale – 40 rue de Vienne – 10300 SAINTE SAVINE
Telephone: +33 (0)3 25 71 25 83



Host: Kiss-OS
6ter rue marceau 11200 Lézignan Corbière


This site was designed by Sensing Labs

Terms of Use: 

Use of the website implies the full and unequivocal acceptance of the general terms and conditions of use set out below. These terms and conditions of use may be modified or supplemented at any time; users of the website are therefore asked to regularly consult said terms and conditions of use.

For a better user experience, we recommend you use the most recent versions of the major web browsers, such as Internet Explorer, Safari, Firefox and Google Chrome, to visit this website.

SENSING LABS makes every possible effort to ensure that the information provided and updates of its website are reliable. However, errors or omissions may occur. Users must therefore enquire about the accuracy of the information by contacting SENSING LABS and inform SENSING LABS of any change to the website they deem of use. SENSING LABS may not be held liable for any use made of said information and any direct or indirect prejudice resulting therefrom.


The website may ask you to accept cookies for statistical and display purposes. For more information on this subject, please refer to our policy on the use of cookies.


Hypertext links:

SENSING LABS may not be held liable for hypertext links on this website to other websites and resources.

Users, subscribers and visitors to the website may not insert a hypertext link to this website without SENSING LABS’s express and prior authorization. Requests for authorization to insert a hyperlink to the website must be sent by email to SENSING LABS reserves the right to accept or refuse a hyperlink and is not obliged to justify its decision in this regard.


Services provided:

SENSING LABS endeavors to provide information that is as accurate as possible on the website. The information provided on the website is not exhaustive and the photos are not contractually binding. This content is provided subject to modifications that may have been made since they were published online. Furthermore, all the information provided on the website is provided for information purposes only and may change or be modified without notice.


Contractual limitations regarding data:

The information provided on this website is as accurate as possible and the website is updated as regularly as possible. However, it may include inaccuracies or omissions. If you identify an oversight, error or what appears to be a dysfunction, please send notice thereof by email to

Users download content at their own risk and peril, and under their sole responsibility. SENSING LABS may therefore not be held liable for any damage suffered by the user’s hardware or any loss of data resulting from said download. Website users undertake to access the site by using recent virus-free hardware.


Intellectual property:

All of the content of the present website, including but not limited to texts, images, videos, animations, logos, pictograms, graphics, downloadable documents and their formatting are the exclusive property of SENSING LABS, with the exception of the trademarks, logos and content that are the property of other partners or authors.

Pursuant to Articles L. 335-2 et seq. of the Intellectual Property Code, any reproduction, distribution, modification, adaptation, retransmission or publication, in whole or in part, of these various items is strictly prohibited without the prior written agreement of SENSING LABS. Said representation or reproduction, by any process whatsoever, constitutes an infringement punishable by Articles L. 335-2 et seq. of the Intellectual Property Code.



The present terms and conditions of use for the website are governed by the laws of France; any dispute or litigation that may result from the interpretation or enforcement thereof falls within the exclusive jurisdiction of the courts having authority over the company’s registered office. The language of reference to settle potential disputes is French.


SENSING LABS personal data protection policy (GDPR):

SENSING LABS is strongly committed to respecting its customers’ personal information as well as the quality of service that we provide on a daily basis.

In compliance with Europe’s General Data Protection Regulation (GDPR), we are hereby providing you with information regarding the mechanisms we implemented to ensure the proper execution of our services.

  1. Entity responsible for processing data

The entity responsible for processing data is the company Distrame SAS – Parc du Grand Troyes – Quartier Europe Centrale – 40 rue de Vienne – 10300 SAINTE SAVINE
SIRET number (business license):  R.C. Troyes B 380 194 019
Telephone: +33 (0)3 25 71 25 83

  1. Personal data processed

In the context of activities related to using the website, in particular if you fill in an information request form, or when you use a SENSING LABS environment monitoring solution, we collect and process the following personal data:

  • Identification data, such as first name, last name, e-mail address, postal address, and telephone number…
  • Connection data, such as IP address, connection logs…

In the event that your personal data is collected from an online form, you will be informed of the mandatory nature of the information by an asterisk (*) next to the fields in question. The requested information is not mandatory if there is no asterisk.

We only collect the personal data strictly necessary for the purposes described below.

  1. Legal grounds for processing operations

Your personal data is collected and processed on the basis of the following legal conditions:

  • In the context of executing a contract
  • For purposes of legitimate interest
  • With your consent
  • In order to ensure compliance with our legal and regulatory obligations
  1. The purposes of processing

Your personal data is collected and processed for the following purposes:

  • Managing our business relationship: Sending quotations, orders, order confirmations, invoices, answers to your technical or sales support requests…
  • Ensuring the proper operation of environment monitoring solutions provided by SENSING LABS: Sending alerts by telephone and email, tracking the actions performed by each registered user.
  • Carrying out informational campaigns and commercial prospecting.
  • Improving and optimizing the quality of our devices and solutions.
  • Performing satisfaction surveys regarding provided solutions and services.
  1. Duration for which personal data is kept

Your personal data is only kept for as long as is strictly necessary to fulfill the purposes for which it is collected.

5.1 Managing commercial relations

If you are a SENSING LABS customer, your personal data is stored for a period of 3 years from the end of any business relationship between our two parties.

If you are not a SENSING LABS customer (i.e. a prospective customer), any personal data that you may provide to us is kept for a period of 12 months from the date of your last action showing an interest in SENSING LABS services and solutions (such as opening or replying to an email or newsletter). You may also unsubscribe at any time by clicking on the link available in the information and communication emails you may receive.

5.2 Data required for SENSING LABS solution operation:

If you are a user of SENSING LABS environment monitoring or metering solutions, the data relating to the operation of those solutions is stored according to the contractual provisions defined with the customer. This data is necessary for ensuring the traceability of activities monitored by the customer and, as such, cannot be deleted without the customer’s explicit consent before the end of the contractual period.

  1. Recipients of your personal data:

As mentioned previously, your data is used by SENSING LABS for the purposes listed above. We also work with sub-contractors for technical purposes, such as hosting and/or communication. The access granted to those sub-contractors is strictly controlled by SENSING LABS. They have no possibility to use your data for any purpose other than performing their designated service.

  1. Rights regarding your personal data

The act of entrusting SENSING LABS with your data does not mean that you lose control of that data.
You retain several rights. Some rights are applicable to all data processing operations concerning you; others depend on the type of processing operation being carried out and, more precisely, on the legal framework on which the operation is based (such as a contract, legal obligation, consent, legitimate interest, etc.).

Below is a brief description of those rights and how they are implemented.

The right to access data:

This right enables you to ask us questions regarding the nature of any processing operations concerning you (such as type of data, origin of collection, etc.). It also allows you to ask us for a copy of all the information we may have stored about you. This right applies regardless of the legal basis of the processing operation in question.

The right to change data:

The right to change data means that you may update your personal information that we have stored. This right applies regardless of the legal basis of the processing operation in question.

The right to delete data:

This refers to the right to be forgotten.
SENSING LABS has no grounds to keep your data beyond reasonable requirements. All data concerning you is therefore automatically deleted at the end of the specified storage period.

When your data is processed on the basis of your consent or on the basis of SENSING LABS’s legitimate (non-imperative) interest, you may obtain the advanced deletion of your data. How? All you have to do is let us know that you wish to withdraw your consent, or exercise your right to oppose processing.

The right to data portability

This right enables you to request obtaining data concerning you, as long as that data is processed on the basis of your consent or a contractual relationship. SENSING LABS is obligated to provide you with this data in a format that can be used technically by you or an entity other than SENSING LABS.

The right to oppose the use of data:

This concerns your right to say “no”, that is, the right not to be included in a data processing operation or to no longer be included in such an operation. This right applies when the processing is based on SENSING LABS’s “legitimate interest”, provided that this interest is not “imperative”.

You can exercise your rights by fills the form in the link below (“english version” and “version française”):

  1. Contact our Data Protection Officer (DPO)

You may contact our DPO:
– By e-mail:
– By postal mail: Distrame SAS – Parc du Grand Troyes – Quartier Europe Centrale – 40 rue de Vienne – 10300 SAINTE SAVINE, France.

  1. Security measures

As we are responsible for data processing, we take all necessary measures to protect the security and privacy of data, and in particular to prevent it from being damaged or accessed by any unauthorized third parties. To this end, we implement all technical and organizational measures to ensure an appropriate level of security adapted to the risks. In addition, we also ensure that our sub-contractors comply with the regulations regarding the protection of personal data.

Personal information:

There is no need to provide personal information to use the website.

However, to access support and/or subscribe the newsletter, you may be asked for information such as your name, your title, the name of your company, your email address, your business sector or your telephone number. This occurs when you fill in our different contact forms or if you wish to access the Premium content available on the support website. In any event, you may refuse to provide personal information, in which case you will not be able to use the website services, in particular to request information on our company or to receive newsletters.

This contact information is treated with strict confidentiality and is in no case transferred or made available to third parties.

You have a right to access, modify and oppose the use of your personal information that has been collected.

You can request the cancellation, the modification or the data restitution on this link:



SENSING LABS, the SENSING LABS logo, SENLAB devices and all devices references are the exclusive property of SENSING LABS. All other brands mentioned in this site are the property of their respective owners.

SENSING LABS makes every effort to provide accurate information on this Web site, but details are subject to change without notice.

The photographs, images, and drawings in this Web site are non-contractual.